Careers at Cherish
Organization Support Specialist
Position Description: Advocates for Children and Families Inc. dba: Cherish Center Child Advocacy Center coordinates a team approach to child abuse investigations in Hamilton and surrounding counties in Indiana. The team members consist of Local Law Enforcement, Child Protective Services, County Detectives, Victim Advocates, and a Prosecutor. Through this team response, AFCF provides neutral, fact-finding forensic interviews and care management services.
Reports to: Executive Director
Classification/Benefits: Full-time (37-40 hours per week) with holiday leave, sick leave OR Part-time (20-30 hours per week) no holiday or paid time off
Starting pay range: $32,000 full time salaried 15.20 per hour part time, negotiable based on experience
Coordinates and schedules appointments in a timely manner for all forensic interviews, or other appointments for the agency.
Coordinates appointments that are mutually convenient for child clients, their caregivers, the assigned child protective services caseworker, law enforcement and any other relevant professionals.
Completes accurate intakes for children alleging physical or sexual abuse and their families, gathering as much detail as possible in advance of the child’s scheduled interview.
Greets and answers any questions caregivers may have about appointments. Provides directions and will address any immediate barriers to the client’s ability to be present for and participate in their scheduled interview.
Oversees the storage, maintenance and distribution of confidential client records.
Maintains various compliance policy provisions and team compliance needs.
Fields questions from the public, provides information and referral on child abuse and neglect as well as agency programs and services.
Provides administrative support and other tasks as assigned by the Executive and, and Program Managers.
Receptionist/ administrative duties including but not limited to:
Answers phones, greets visitors, providers tours, provide information to callers;
Collects and posts mail daily;
Logs, copies, scans, uploads incoming checks; sends acknowledgements;
Photocopies, collates, staples, formats documents etc. as needed;
Maintains/orders office supplies on a routine basis;
Maintains cleanliness and organization of the lobby/reception area;
Guides volunteers and interns to miscellaneous office tasks as needed;
Provides support for volunteers working on special projects as needed;
Contacts and schedules contractors, maintenance workers and vendors whose services are required at AFCF.
Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related preferred or at least 2 years’ experience with children or administrative responsibilities.
Excellent computer, data entry, public relations and organizational skills.
Excellent time management and multi-tasking skills.
Excellent communication skills, written and oral.
An upbeat, positive attitude and sense of humor.
Must work well in a team atmosphere.
Must pass FBI and DCS clearances.
Bilingual candidates encouraged to apply!
Full-time—Monday- Friday 8:30am- 4:30 pm, with occasional after hours coverage on an emergency basis
Part-Time—Negotiable work hours
Position Description: This position is charged with providing forensic interviews to children who are suspected of being victims of sexual abuse, physical abuse, neglect or who have witnessed violent crimes. The Forensic Interviewer will also coordinate services, provide referrals, and act as an advocate for children and families.
Job Title: Forensic Interviewer
Reports To: Executive Director / Forensic Interview Case Coordinator
Classification/Benefits: Full-time including on call responsibilities
Starting Pay Range: $40,000 annually, negotiable based on experience and training
Primary Responsibilities and Duties
Conduct intake of new clients, schedule interviews, and coordinate with participating multidisciplinary team members
Welcome child and family/guardian to the facility and assist with registration paperwork
Conduct forensic interviews of children and adolescents alleging sexual abuse, utilizing the Child First/Finding Words protocol
Facilitate pre/post interview multidisciplinary staffing
Distribute evidence to multidisciplinary team members while maintaining a clear chain of custody
Respond to subpoenas and testify when requested
Participate in case reviews and present cases when requested
Enter data into case tracking system
Administer client surveys
Provide client referrals as needed
Act as an advocate for the needs of child clients and families as needed
Follow up with families to encourage utilization of support resources
Participate in peer review and continuing education as needed to stay abreast of protocol and research updates
General Performance Expectations
Maintain a productive workload/schedule to accomplish work assignments
Adhere to policies and procedures
Maintain and appropriately handle all confidential information
Demonstrate cultural awareness and sensitivity towards clients and staff
Demonstrate accuracy and thoroughness
Demonstrate the ability to work and contribute to a team concept
Demonstrate the ability to problem solve and utilize critical thinking skills
Demonstrate the ability to communicate effectively both verbally and in written form; has good listening skills
Demonstrate effective time management skills with the ability to distinguish between low and high priority activities
Demonstrate the ability to work in MS Windows operating system environment with MS Office applications and to operate a variety of office equipment
Demonstrate the ability to adapt to change; open to new ideas and responsibilities
Demonstrate reliable and conscientious behaviors in carrying out job tasks
Demonstrate initiative by showing capacity for independent actions and exercising good judgment
Demonstrate the ability to perform well under pressure and meet deadlines in a fast-paced environment
Use resources efficiently
Display competencies essential to effective job performance
Display a positive work ethic
Any other secondary duties, as assigned
Training and Development Expectations
Participate in in-services and other continuing education/training
Deliver in-services and other continuing education/training as applicable
Participate in appropriate team and/or administrative meetings
Seek and obtain supervision as needed
Timely and successfully complete all mandatory training requirements
Minimum Requirements: Bachelor’s Degree in social work, psychology, criminal justice, education, or a related field focusing on child development and at least two (2) years’ experience working with children and families at risk. Prefer candidates that have had Trauma Informed Care training, Child Forensic Interview Training by a nationally accepted protocol (APSAC, NCAC, Child First, etc.), or law enforcement.
Other: The nature of work may generate considerable physical, mental and visual demands. Must maintain a valid driver’s license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization. Demonstrated interest and expertise in working effectively with clientele, staff, and the public. Must be able to develop skills in forensic interviewing. Must pass criminal background check, DCS background check and drug testing.